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Returns and refunds

Mukti Organics will accept returns on products damaged during shipping with proof of purchase (order receipt), and if returns are completed within 7 days of shipment.

If a product does not match the description on the website, you may return the item unused for an exchange of the correct product.

Mukti Organics will accept returns on most unused full-sized products within 7 days of delivery minus shipping costs. Items should be in their original packaging. Due to the purity and potency of the ingredients we use, Mukti Organics cannot accept opened/used items.

Limited Edition items and special promotion items are considered final sale.

To issue a return, please submit the returns form below. A customer care representative will authorize the request and provide you with return instructions. 

A credit will be issued within 14 days of your package’s arrival back to our facility. You will be notified by e-mail once this is completed.

Mukti Organics is not responsible for return of shipments or reimbursement of lost packages or damaged products.  Mukti Organics reserves the right to deny a refund to products that have been previously used.

Please note, returning an item may invalidate the promotions or discounts applied to the order including but not limited to shipping discounts. For products purchased from a stockist, please consult their store policies.

For more on Returns & Exchanges, please read our Shipping Policy.

Product return form

Your name
Stockist name
If applicable
Address
Town / Suburb
State
Postcode
Phone/Mobile
Email address

Product details

Product name
Date of purchase
Batch number
Refer to the bottom of product
Use by date
Refer to the bottom of product
Reason for return
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