Returns and refunds

If you have purchased an item from a stockist, please refer to their store policies and contact them directly.

In the unlikely event that you receive an item that is damaged, incorrect or faulty, please contact our Customer Care team at info@muktiorganics.com or call 1300 306 554.

We encourage you to purchase samples of the product before committing to the full size version, however, if you are not completely happy with your order you may return it for a refund, credit or replacement within 30 days. For items returned after 30 days a store credit or a replacement will be issued (please note: shipping costs not included). 

*limited edition items, special promotions and samples are excluded with our 30 day money back guarantee. 

Once we receive the returned items, we will process your request within 7 business days and you will be notified by email.


Product return form

Your name
Stockist name
If applicable
Town / Suburb
Email address

Product details

Product name
Date of purchase
Batch number
Refer to the bottom of product
Use by date
Refer to the bottom of product
Reason for return
Tick to verify you are not a bot

All skin care products are Australian made and hand-crafted by us. They are certified vegan and cruelty free.

- Mukti Organics
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