FREE SHIPPING ON ALL ORDERS OVER $99

(Within Australia) Also choose a complimentary sample with every online purchase over $50!

SUBSCRIBE AND SAVE IT’S FREE!

save 15% on your first order when you sign up

MY ACCOUNT YOUR CART   

menu

Please note, we are not currently accepting Registrations of Interest from E-Commerce, Pharmacy or Health Food outlets or Home-based Salons.

 Becoming a Mukti Organics Stockist
Frequently Asked Questions

What are the steps involved in becoming a Mukti wholesale stockist?

Step 1: Please fill in our Registration of Interest Form.  This form is our way of getting to know you and your business a little better. The more information you can provide, the easier it will be for us to assess what type of partnership we can build.  

Once the Registration of Interest Form is submitted, you will be contacted by the Wholesale Manager.  If we determine that our businesses are a good match, we will then send you the Wholesale Stockist Agreement and Wholesale price list.

Step 2:
Sign the last page of the agreement and initial each individual page and return the signed copy to the Wholesale Manager.

Step 3:
Register for on-line ordering via our website, which will allow you to order and manage your account easily and conveniently.

Step 4:
Purchase your opening order. You will have a choice of opening order packages ranging from $3,000 to $7,000.

How do I know if your product range will work for me?

You will receive a sample kit once you have been approved as a stockist. 


If I become a stockist, how do I gain product knowledge/training?

Our stockists are spread far and wide both nationally and internationally. For this reason, we are unable to regularly come to each location to train you and your staff. 

We offer a Retail Product Guide which also serves as a training manual. This is available in a hard-copy bound version, or in PDF format.  It includes in depth information about each product as well as ingredients, instructions and FAQs.

We also have a comprehensive Online Training Course. The 3 modules cover all aspects of Mukti product knowledge. Once completed you will receive a Certificate of Completion.

We are available for stockist support Mon-Friday 9:30-4:30 via phone or email.


What are the minimum order QUANTITIES?

The opening order requirement is the purchase of one of our Opening Order Packages. This is necessary to get adequate stock onto your shelves. 

In order to keep your  wholesale account active, you are required to maintain at least a minimum of $1500 per quarter (every 3 months). We review all stockist sales on a quarterly basis.

We offer a 6 month grace period to all new stockists so that you can gauge the interest of your clientele.


What promotional material do you offer?

Promotional material may include the following (subject to availability): testers, brochures, sample pots, posters, retail bags and POS material.


How do I place my opening order?

Once approved, you will have a choice of an opening order package ranging from $3,000 to $7,000. The packages are tailored to either Retail Stockists or Spa/Salon stockists, and include all testers and promotional material free of charge. 

Once the order has been placed, payment can be made via PayPal or Secure Pay (credit card).


How do I place on-going orders?

We require that you order using our online ordering system. With this system you can order and manage your account easily and conveniently through our website, just like online shopping.  Your online account will be set up when you are approved as a stockist and this will be your ongoing log in for future orders.


How do I pay for my order?

We require payment prior to dispatch for the first 12 months of trading.
(Credit terms may be considered after one year.  Please inquire then)

When ordering online, you can pay using SecurePay (credit card) or Paypal.


Do I have to pay for freight on wholesale orders?

All wholesale orders over $1000 will be shipped freight free.

If your order is under $1000, you will be charged a subsidised freight fee as per the following schedule.

QLD - $22.00 inc GST

NSW/ACT/VIC - $27.50 inc GST

WA/TAS/NT/SA - $33.00 inc GST


I noticed that you have OCCASIONAL sales on your website. How is this going to affect my business?

We reserve the right to conduct sales from time to time, and unfortunately, we can't make them available to stockists. 

We encourage you to mirror our sales, or create your own sales at any time.

We do run sales for stockists, and you will be notified via email newsletter prior to release.  These types of sales run for a limited time only, so keep an eye out and be quick!  


Are the Collections and Gift Packs available to stockists?

Yes, our Collections and Gift packs are available to stockists. Please note, our Collections cannot be split and sold separately.


How do you support your stockists?

We endeavour to check in with all of our stockists every 4-6 weeks. This is usually done over the phone, however, if we can’t reach you via phone we may check in with you via email.

Of course, you can always call us anytime for a chat.


Contact Details

Telephone: 07 5435 2111

Within Australia: 1300 306 554

Fax: 07 5435 2311

Email: wholesale@muktiorganics.com


SUGGESTIONS FOR WHOLESALE SUCCESS